Engineering - 1st/2nd Line Support Engineer

1st/2nd Line Support Engineer | Woodstock

Location: Cape Town
Salary: Market Related
(Negotiable)
Sector: Admin, Engineering,
IT
EE Position: No
Job Type: Permanent

Closing Date: 05 April 2015

Reference: YMP284

1ST/2ND LINE SUPPORT ENGINEER |
WOODSTOCK, CAPE TOWN | START ASAP | SALARY
IS NEGOTIABLE TO EXPERIENCE
& QUALIFICATIONS
A dynamic, growing IT Services Company with
offices in London and Cape Town requires a
1ST/2ND LINE SUPPORT ENGINEER with at least
2-3 years’ relevant experience, to join their team.
Our team is technical and will require an individual
with the ability to adapt to a fast-paced
environment.
The job provides an opportunity to work with, and
support clients globally.
The company is a relatively small organisation and
the successful candidate must be able and willing
to get involved in a wide variety of activities that
are likely to be beyond the normal definition of
the above job role. The company promotes active
learning and encourages staff to develop their
individual careers and believes the environment
promotes this. The IT Team needs to operate
effectively to ensure a smooth and efficient
provision of IT services to all our clients, which will
encompass a broad spectrum of technology and
user requirements.
Job Role:
The candidate must be in possession of a valid
drivers’ licence and vehicle, either car or
motorbike
The candidate will be required to spend time in
the office as well as onsite at clients
Provide 1st line and 2nd line email, phone, onsite
and remote support to our client base in the UK,
Europe, US and South Africa
Visiting client sites to install/configure or
troubleshoot and fix issues
Troubleshoot and fix IT hardware including PC's,
laptops, printers, servers
Troubleshoot, diagnose and fix most Microsoft
technologies as well as other third party systems
Key Skills & Experience:
Experience in supporting Windows Desktop
operating systems (XP, Windows 7 and 8) (2-3
years)
Experience with applications such as Office,
backup software, virus and other mainstream 3rd
party applications (2-3 years)
Experience in Windows Server (2003/2008/2012)
administration (1 year)
Active directory experience (1 year)
PBX and Telephone experience (1 year)
Candidate must be competent in using various
network administration tools – Active Directory,
Exchange and various other MMC consoles
Working with Mac is advantageous
The aptitude and willingness to learn new software
packages, systems and solutions
Experience with working in multi-client
environments
The Candidate must display the following
attributes:
Be dynamic, Hardworking and willing to go the
extra mile. Self-starter, Excellent communication
skills and ability to interact with international
clients, Ability to interact with clients on various
levels- face-to-face and telephonically
Adaptability to a fast-paced environment
Maintain friendly and helpful manner whilst
dealing with clients
Have a logical approach to problem-solving
Be able to multi-task
APPLY WITH YOUR MOVE PERSONNEL - TODAY!
Email your Updated CV to apply@yourmovepersonnel.co.za
*Only shortlisted candidates will be contacted for
Interviews with our Consultants. This will be within
2-3 days of applying. You will receive an
automated response to your email which will
confirm that we have received your CV. If you
have not heard from a Consultant within 3 days of
applying, please consider your application to be
unsuccessful.
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Companies may expire jobs at their own discretion.

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