Banking -Team Manager RRB

Team Manager RRB - George Area

Applications accepted until: 28th of Nov, 2014
Advert Code: TEAMMA02
Nedbank Sub Division Cluster
Nedbank Integrated Channels
FAIS Affected: Yes
Location: George Area
Job Purpose:
Lead and manage a team in a dedicated geographical
RRB area, to deliver superior client service and drive
sales, including revenue, to grow the area’s balance
sheet and income statement.
To provide support to sales teams for client
relationship building, developing value added financial solutions and supporting credit decision making.
Execution and implementation of the strategic intent of RRB; devising of compelling tactical sales initiatives which yield a significant increase in the
primary and product penetration of client base.
Manage, develop and motivate a team across all sales roles and manage procedures and processes to ensure compliance and reduce risk.
Key Performance Areas:
Sales and Revenue Growth:
Responsible for revenue management for the team in
the dedicated geographical area, by ensuring income
statement reflects effective interest margins and
non-interest revenue. (Optimising NIR and NII.)
Ensure correct pricing and adherence to pricing
guidelines (income generation is maximized).
Take accountability of team balance sheet.
Demonstrate in-depth understanding of own financial contribution system and take corrective action.
Source, analyse and make recommendations to
manage pricing decisions; implement sales plan and
management processes to achieve RRB outputs.
Increase penetration and usage of RRB core products.
Retain and grow primary client base and cross sell
ratio.
Drive nett new client acquisition and manage the
business pipeline.
Manage teams’ activity and productivity plans.
Constantly source new business and build new
relationships and networks;
Implement marketing strategies.
Minimise losses (fees, frauds)..
Source data to assist sales team to identify all
internal sales opportunities using existing client data.
Constantly developing group synergies via strong
collaboration initiatives;
Engaging with clients and other stakeholders in
meaningful dialogue concerning all matters relating
to the industry.
Maintain Operational:
Ensure adherence to Audit requirements, Compliance
and Risk; Conformance; Group Internal Audit; FICA;
FAIS; OHASA; EE; Operations process/risk
enhancements;
Initiate reengineering of processes; Business
Continuity Plan;
Ensuring Risk Awareness;
Constantly re-evaluate measurement metrics to
ensure that the business achieves its objectives.
Manage Client Service:
Proactively build sound relationships with clients in
terms of: ensuring client records are maintained.
Understand competitor activity in local markets and
propose tactical solutions and responses to market
dynamics.
Ensure discipline of sales team iro calling programme
& sales activities, build and sustain internal &
external relationships, host client events, joint calling
with team members to clearly understand clients’
unique financial needs and objectives and propose
solutions; manage and resolve ALL escalations and
client complaints.
People Management:
Staff Satisfaction; Managing your performance
according to your Performance Agreement;
Identifying development areas and proactively
addressing;
Ensuring you are FAIS compliant;
Completing all necessary and compulsory training.
Build staff capability through: Resource allocation;
Staff development (career pathing for staff) and
Communiation;
Performance managment; Coaching, HR (IR;
Recognition, Recruitment, EE, Talent Managment);
To enable and equip staff through value based
leadership, guidance and coaching to leverage the
opportunities in the market;
To adopt an entepreneural approach to managing,
maximising and tackling opportunities within the
region;
Motivate and build staff morale;
Adhere and and promote the deep green aspirations
and value;
Training and Development; Participate in Projects,
Succession Planning; Empoweing and multiskilling of managment team and staff; Staff one-on-ones;
Managing Remuneration in line with agreed principles;
Resource and capacity managment; Implement
Retention strategies for high flyers; Utilisation of
appropriate vendors;
Creating a Great Place to Work (Employee Well-
being; Leadership strategies; Learnerships;
Transformation (EE and FSC); Change Management;
Succession Planning.
Essential Qualifications:
Relevant business qualification and relevant FAIS
qualification as approved by the Financial Services
Board (NQF 5)
Grade 12 or appropriate National Certificate or
Diploma at NQF Level 4. Minimum of an appropriate
NQF Level skills programmes at level 2/4. 12
credits/30 consists of core unit standard registered
by SAQA and quality assured by BANKSETA ETQA
Grade 12 or appropriate National Certificate or
Diploma at NQF Level 4. Minimum of an appropriate
NQF Level skills programme at NQF level 4. 21
credits consisting of core unit standard registered by
SAQA and quality assured by INSQA.
Preferred Qualifications:
B com Degree/CAIB or relevant degree as approved
by the Financial Services Board
Certifications:
Job Related Experience:
4 to 6 years business banking experience
6 months - deposits less than 12 months
1 year - deposits exceeding 12 months
Technical Competencies:
Behavioural Competencies:
Leadership Disposition
Coaching the Sales Team
Communication
Building Trusting Relationships
Creating a Service Reputation
Guiding Sales Opportunities
Raising the Bar
Required Industry Acumen:
Number Of People Reporting Directly Into Job: 8
Compliance/Legislative Requirements:
FAIS and Banking compliance trainings

Travel Requirements: Local
Equity Statement:
Preference will be given to applicants from
designated groups and suitable internal candidates in line with Nedbank's policies.
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